Customised Perfumes Terms & Conditions

  1. Right to Refuse Service

We reserve the right to refuse any customisation request that we deem inappropriate, offensive, or in violation of our brand values.

 

  1. Prohibition of Illicit Requests

Customisation requests that contain illicit, obscene, or harmful content will not be accepted. This includes, but is not limited to, hate speech, offensive language, or any content that promotes illegal activities.

 

  1. Intellectual Property Rights

Customers affirm that any content submitted for customisation (including text, images, and designs) does not infringe upon any third-party intellectual property rights. Any infringement is the sole responsibility of the customer.

 

  1. Quality and Design Adjustments

We maintain the right to make minor adjustments to custom designs in order to meet production standards and ensure product quality. This includes resizing or reformatting labels as necessary.

 

  1. Production Timeframes

Custom orders may require additional time to produce. Estimated delivery times will be communicated at the time of purchase but are subject to change based on production demands.

 

  1. Non-Refundable Custom Orders

Due to the personalised nature of customised perfumes, all custom orders are non-refundable unless there is a defect in the product itself.

 

  1. User Content Responsibility

All user-submitted content must comply with applicable laws and regulations. Customers are responsible for ensuring their designs are lawful and appropriate.

 

  1. Changes and Cancellations

Once a custom order has been placed, changes or cancellations may not be possible. Please review your order carefully before finalising your purchase.

 

  1. Privacy and Data Protection

Any personal information collected during the customisation process will be handled in accordance with our Privacy Policy https://thecuratorr.com/privacy-policy/ . We are committed to protecting your privacy and ensuring the security of your data.

 

  1. Indemnity

Customers agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from the content they provide for customisation or their use of our customisation services. This includes any claims of intellectual property infringement or violations of any laws.

 

  1. Disclaimer

We are not liable for any indirect, incidental, or consequential damages arising from the use of our customisation service.

 

For more information reach out to us at premium@thecuratorr.com