Privacy Policy

Last updated- November 5th 2024

This Privacy Policy describes how The Curatorr (the “Site“, “we“, “us“, or “our“) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thecuratorr.com (the “Site“) or otherwise communicate with us (collectively, the “Services“). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information; however, doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies and similar technologies (“Cookies“). Usage Data may include device information, browser information, network connection details, IP address and other interaction data.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties who may collect information on our behalf. This includes:

  • Companies who support our Site and Services.
  • Our payment processors who collect payment information to process your payments.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  1. Providing Products and Services:We use your personal information to provide you with the Services including but not limited to processing payments and fulfilling orders.
  2. Marketing and Advertising:We utilize your personal data for marketing purposes such as sending promotional communications via email or text message.
  3. Security and Fraud Prevention:Your personal data helps us detect and investigate potential fraudulent activity.
  4. Communicating with You:We use your personal data for customer support purposes.

Cookies

Like many websites, we use Cookies on our Site. For specific details about Cookies used on our Site related to powering our store with WordPress, please refer to WordPress’s cookie policy. Most browsers automatically accept Cookies by default; however, you can set your browser to remove or reject Cookies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes such as:

  • Vendors who perform services on our behalf (e.g., IT management).
  • Business partners for marketing purposes.
  • Affiliates within our corporate group.

In connection with business transactions such as mergers or compliance with legal obligations.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content publicly on our Services, it will be accessible by anyone.

Third Party Websites and Links

Our Site may provide links to websites operated by third parties. If you follow links outside of our control, please review their privacy policies as we are not responsible for their practices.

Children’s Data

The Services are not intended for children under 16 years of age. If a child has provided us with personal data without parental consent, please contact us for deletion.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect; therefore we cannot guarantee absolute security. The retention period for your personal data depends on various factors such as legal obligations or account maintenance needs.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal data including:

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information: You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You can exercise these rights by contacting us at premium@thecuratorr.com.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints regarding how we process your personal data or if you’re not satisfied with our response to your complaint, please contact us at premium@thecuratorr.com.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at premium@thecuratorr.com.